Shipping policy

Once an order has been correctly packaged and lodged with Australia Post, responsibility for the parcel’s movement through the postal network rests with the carrier.

We are not responsible for delays, loss, mishandling or damage caused by Australia Post after the parcel has been dispatched.

If tracking indicates that your parcel has been delayed or appears to be missing, please contact us so that we can assist where possible.

Please ensure your delivery address is correct when placing your order.